Privacy Policy
Effective Date: August 25, 2026
Vivid Marketing Agency (“Vivid,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit vividmarketingco.com, submit an inquiry, communicate with us, or otherwise use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
* Business or company name
* Social media handles or website information
* Information submitted through contact, inquiry, booking, or consultation forms
* Information you provide through email, phone, SMS, or other communications with us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information through cookies, analytics tools, and similar technologies.
How We Use Your Information
We may use the information we collect to:
* Respond to inquiries and requests
* Provide information about our services
* Schedule consultations, meetings, or services
* Communicate with current and prospective clients
* Provide and improve our services
* Operate and improve our website
* Maintain business records
* Send administrative or service-related communications
* Send marketing communications when you have provided the appropriate consent
* Comply with applicable legal and regulatory requirements
* Protect our business, website, clients, and users
## SMS and Text Messaging
If you provide your phone number and separately consent to receive text messages from Vivid Marketing Agency, we may send you text messages consistent with the consent you provided.
Depending on your selection, messages may include communications regarding inquiries, consultations, appointments, services, account or customer care matters, service updates, or marketing and promotional communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying **STOP**. You may reply **HELP** for assistance.
Consent to receive text messages is not a condition of purchasing our services.
## Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
## How We Share Information
We may disclose personal information to service providers that assist us in operating our business, website, communications, scheduling, customer relationship management, analytics, or other business functions.
These providers may include website hosting providers, customer relationship management platforms, communication providers, analytics providers, scheduling platforms, and other vendors necessary to operate Vivid Marketing Agency.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Vivid Marketing Agency or others.
We do not sell your personal information.
As stated above, mobile opt-in data and SMS consent will not be shared with third parties for their marketing or promotional purposes.
## Third-Party Services
Our website and business operations may use third-party services, including website hosting, customer relationship management, analytics, scheduling, social media, and communications platforms.
These third parties may process information according to their own privacy policies. We encourage you to review the privacy policies of third-party services you interact with.
## Cookies and Analytics
Our website may use cookies and similar technologies to understand website traffic, improve website functionality, and better understand how visitors interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.
## Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
## Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and legal records, resolve disputes, and comply with applicable legal obligations.
## Third-Party Links
Our website may contain links to third-party websites or platforms, including social media sites. We are not responsible for the privacy practices, security, or content of those third-party websites.
## Children's Privacy
Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13.
## Your Choices
You may contact us to request that we update or correct certain personal information you have provided to us.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications.
For text messages, reply **STOP** to opt out or **HELP** for assistance.
## Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal requirements. Updates will be posted on this page with a revised effective date.
## Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
**Vivid Marketing Agency**
[LEGAL BUSINESS NAME, IF DIFFERENT]
[MAILING ADDRESS]
Email: [hello@vividmarketingco.com](mailto:hello@vividmarketingco.com)
Phone: [GHL PHONE NUMBER]
Website: vividmarketingco.com